Shopping online for silicone bracelets can be a daunting task. There are many companies to choose from and a variety of pricing models that can confuse and frustrate even the most patient shoppers. I have put together a guideline what customers can look for when they need an online silicone bracelet company.First and foremost, whether its cars or silicone bracelets every consumer should look for integrity. You don’t want to buy anything from someone who is less than trustworthy. EBSpromo has come behind many of their competitors to help customers who were stuck by other companies. Many of our competitors will say they can or will do anything from meeting deadlines to meeting lower prices but in the long run it doesn’t happen the way things are promised. Talk to a potential provider before commiting to an order.
Shop around. There are almost as many different price models as there are distributors of silicone wristbands. It is important to know your final price before entering credit card information or commiting to anything. Several companies have chosen to show just their base price, which appears much lower, but as shoppers build their custom order new fees are tacked on, such as more than 22 characters on a front message, a back message, inside message and custom colors; of couse shipping is extra.
The biggest mistake we hear is that customers view base prices and don’t proceed to shop around. EBSpromo gives their customers more for their base price. When you look at the pricing chart that is the price you’ll pay for a single message including unlimited characters on the front, back and inside, one size, solid silicone wristband. Our shipping is included in the price and arrives one or two days from the time UPS picks them up. Check options, build a shopping cart, call and ask questions, you will find that we have the lowet price on silicone bracelets.
How long has the company been in business? It seemed many of our competitors popped up in the “gold rush” days claiming they had been around since the beginning but in reality there were very few companies around in the beginning. EBSpromo had time to work on a relationship with customers as well as their providers. They tried manufacturers until they found a few that were honorable and dedicated to customer service.
Many of our competitors thought they were in it for a quick buck but EBSpromo is not just a silicone bracelet company. We can provide our customers with all types of fundraising and promotional products. Shoppers don’t have to continue to search for their Koozies, pom poms and awards once their wristbands have been ordered. We’ve been told time and again by our customers they appreciate the convenience and the service.
EBSpromo has researched and found our customers appreciate the phone call after every order. We don’t just submit orders. We call our customers. We take their card information over the phone as an added level of security. We’ve been told it is a comfort to speak to someone and to have human contact which is so lacking in many online business. Shoppers feel a connection because they have spoken to someone. They feel safe because with today’s criminals becoming more adept at breaking security measures knowing their card information is protected.
It is common knowledge that customer service is the one place that shoppers expect excellence and yet it is not uncommon for us to hear about competitors that have fallen short. Our representatives and senior staff are all expected to operate with the belief that we are fortunate enough to have a business that allows us to provide the best customer service available. We all come from service backgrounds and understand the importance of more than satisfied customers.
Repeat customers are an indication of all of the above characteristics and practices of any business. We are fortunate enough to have a larger than average amount of customers who come to us throughout the year. We’ve been told that our customer service and pricing keep us in the top of our customers minds for their promotional products and fund raising items.
It is important when online shopping that consumers do some homework; Call providers, ask questions about pricing, shipping, etc; build shopping carts before commiting to an order because charges add up. Seeing a low base price IS NOT A GUARANTEE of a good final price. Do not place orders with companies who leave you feeling guilty or nervous. We will not say we can make a short deadline if we don’t believe it. We can contact our factory to check things like this before giving an answer if we are unsure or hesitant but we will not promise things if they can’t be done. We have multiple layers of quality control. Our silicone bracelets are the highest quality available on the internet today. It may not be a car or home but be confident that shopping for awareness items or promotional products is just as important to us as big purchase and we will treat you that way.
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